Indian Oil Corporation [IOC] — Irresponsible dealer Mathews gas service

Address:

Pathanamthitta, Kerala, 689111

Pathanamthitta district - mathews gas service is very irresponsible in delivering the cylinders. I had booked for the cylinder more than a month. My consumer number is v11245. When i called the agency on monday 17.04.17, they told they will deliver the cylinder on wednesday 19.04.17. On 19th when i called them they told that it's their delivery boy's house warming he's on leave for two days (19th, 20th). Today (20th) just to remind them for the delivery the next day i called them again upon which they are telling no delivery is scheduled in my route. Most probably they will try to deliver on saturday or else the next week. On hearing such lame excuses from the staffs, i just spoke with the manager of the agency, he also told he will deliver the cylinder at their convince. Upon each delivery the delivery boy used to charge an additional ₹40/- per cylinder. On the last delivery the valve of the cylinder was damaged and the gas cylinder was leaking, but due to god's grace my house was saved from fire. I request the authorities to take this into serious consideration and do the needful.