[Resolved] Indian Oil Corporation [IOC] — Late delivery of refill. | |||
My consumer No. is 05073 & distributor name is Kasna Indane Gas Service, Greater Noida. When refill is booked within 15 days of delivery it is cancelled. Further we to book refill, it takes approx. one month to make the delivery. It is the usual phenomenon. The level of service in delivery of gas cylender is very poor. Whether is there any way to resolve this problem of late delivery of gas cylender. The Customer No. [protected] & LPG ID is[protected] . Last date of booking is 28.01.2016 The delivery of gas cylender is still awaited. SMS of cash memo generated received on 11.02.2016 Was this information helpful? | |||
Complaint marked as Resolved
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Verified Support Feb 29, 2016 Indian Oil Corporation [IOC] Customer Care's response
We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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