Indian Oil Corporation [IOC] — Leakage in cylinder left unattended

Registered Mobile No. [protected]
Booked a cylinder on 29.11.21. After I put it to use on 15.01.22 night . I observed major leakage.Immediately I called on 1906 emergency helpline no. But I couldn't connect to this no after multiple attempts. The very next day I called my distributor. But being a Sunday, no one picked up my call. Again I tried on 1906 but to no use. thereafter on 17.01.22, I again called my distributor to immediately come and check the cylinder. One person came n checked and confirmed leakage issue in the cylinder. Even after this the distributor refused to replace the leaking cylinder and left it in the same condition. This is grave callousness towards consumer's safety. Why would anyone make false claims of leaking cylinder n he can I control it from getting empty. This is the first time I have faced such a thing. Complaining did not help me at all. And has left us and our neighbours' life in danger. When I finally could connect on 1906 from a different phone. They talked about the mechanic charges and asking me if the leakage is from cylinder or other technical things. how am I supposed to know all f this. We are suffering and scared since 48 hrs but no one is even attempting to help.
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    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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