Indian Oil Corporation [IOC] — Misbehaviour of Petrol Pump (Gopala Petro) staff and using abusive words

Address:

Gopala Petro, Passi Chowk, Pakhowal Road Ludhiana-141001

Sir/ madam,
Today morning 7:15 a. M., i went to the said petrol pump named gopala petro situated at passi chowk, pakhowal road ludhiana-141001 for refilling petrol in my activa. Upon asking for quality of petrol pump staff misbehaved with me and used abusive words without any reason. Then i asked for manager then staff said that no one is incharge, i am the only incharge and refused to refill petrol and did not give contact no. Of manager or owner. I have searched for the whole petrol pump for inchage contact no. But could not find anywhere neither could i find any complaint register or box. The staff rudely denied to refill petrol then and refused to give any name of contact no. For complaint.

The matter is of misbehaviour/ misconduct and not providing an essential service in need. Hence, i am complaining over here for proper justice.

Date and time of incident:[protected], 7:15 am
My contact no/ name.- [protected]/ vedpal singh
Desirable resolution of complaint - written apology from staff and petrol pump incharge for misbehaviour/ abusive words and not providing essential service when needed.