Indian Oil Corporation [IOC] — money debit but payment not successful

Address:

Purba Medinipur, West Bengal, 721139

I am shibani rana on 22th march 2019 i make online payment for gas booking for consumer no [protected] from jaganathpur indane gas office in panskura purba medinipur. I make payment through the sms link which i received after booking. But when i make payment through my ubi bank debit card money is debited but later payment not succeed. I complaint for it to delivery office but they didn't do anything.
So sir i hope you see this problem and i refund my money. Anything needed then give me a notice in my mobile no [protected] or [protected].