Indian Oil Corporation [IOC] — Non attending the request of filling the air for my vehicle

Address:

Ramakrishna Mills, Sathy Road, Coimbatore, TAMILNADU.

As a resident of nearby Vinayagapuram area, I use IOC petrol bunk being operated near Ramarkrishna Mills, Coimbatore, to fill the fuel for my scooter. On 16.05.2020, at about 6.30 p.m. while I was returning from Office, I went to the bunk and asked him to fill the air for my scooter. The bunk attendant, refused to do so, stating the air pump is not working; While I was there, some other consumer filled air for his vehicle of his own. Since he is a male, he did it. As a lady, I cannot do so; as I do not know the procedure and have knowledge on it. Instead he asked me to fill in some other bunk.

As the IOC website did not open and stated as an error, I lodged the complaint (with the photo of the bunk attendant, who refused to extend the service and the ad board, where it was stated the number of the bunk, which is 123456) in facebook of the company concerned.

So far, no action had been taken by them.