Indian Oil Corporation [IOC] — non delivery of refill, while message conveyed of delivered

Address:

Jhansi, Uttar Pradesh

I consumer no. Tsv 00751 of insane gas under distributor bundelkhand gas. Service jhansi, booked refill on 11/10/2017vide booking no.345291at 13.28 and message at 16.56 on the same day was cash memo generated no.[protected] refill will deliver shortly, on the next day 12/10/2017 message was, refill delivered. I have not received refill. After receiving msg i contact by phone, the reply was refill supply is not received by the company, then i personally approach the distributor, he was saying wrongly msg was forwarded, on receiving supply, the refill shall be delivered, the distributor supply my refill to the third person, and i have not received refill yet so necessary action may be taken against distributor. Ialways book my refill, myself online, but the distributor himself book refill on my behalf and supply to third person