Indian Oil Corporation [IOC] — non provision of gas cylinder by distributor

Address:Indane gas agency M/S Zirakpur Indane, Showroom No.4, Maya Garden City ( Galleria ) On Nagla Road. Near Manav Mangal School Singhpura, Zirakpur, Punjab, Mohali, Punjab

Dear sir i am a serving army officer residing at 3j2-101, maya garden phase-3, vip road, zirakpur, sas nagar, punjab-140603. I have a gas connection with indane gas agency m/s zirakpur indane, showroom no.4, maya garden city (Galleria) on nagla road. Near manav mangal school singhpura, zirakpur, punjab. Cust no: 19155785, name lt col ps kochar. Every time when my wife has booked over phone they never provide us with the booking number nor are they delivering on time. I had booked a refill cylinder on 5th july and then reminded them on 13th july to which surprisingly they informed us that our booking was not done. Again we got it booked on 13th july and were informed that delivery would be made on 14th july 2019 but till now i haven't got delivery. Today when i made a call they now informed us that it would take 2-3 days more. I therefore request that such distributors be banned and their distributorship be cancelled. A huge number of people in around our society are getting cylinders directly even without online booking and we the honourable morally upright government servants have to plead to these corrupt distributors everyday for everyday household chores. I therefore implore upon you sirs to please take strict & decisive steps against this types of system created by such distributors and set an example for other distributors so as to nip this bud of black marketing of cylinders that is again trying to raise its head.
Copy to - pmo (Prime minister office)
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My LPG ID is [protected] and I am Indane gas consumer since 1and half years I havent received a single subsidary of indane gas although i had submited all required document. Is the distributor doing scam? I can see status of AV PENDING on their website (Bank account linked to LPG = Yes (AV Pending))

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