Indian Oil Corporation [IOC] — non receiving of gas subsidy till date

Consumer name - harendra kumar tiwary, s/o late awadh kishore tiwary, 205, nirmala kunj apartment, mahesh nagar raod no.3, patna, bihar -800024.
Consumer no. 4549, distributor name - akhand jyoti. Telephone no. [protected].
11.03.2015- adhar card, added, bank a/c updated with required paper which was submitted for gas subsidy. Distributor say that everything is o. K, but despite all these things i have not received even a single subsidy reasons best known to person concerned.
Kindly suggest me where to go and to complain. Earlier in the month of march 2018 complain was made but grievance not redressed till date. Harendra kumar tiwary.
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    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
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    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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