Indian Oil Corporation [IOC] — Not filling fuel

Address:

Surat, Gujarat, 394105

Respected sir,

Today i have been at ioc petroleum located at utran at 11:45 pm (21/06/2017).

But unfortunately i was surprised to hear from one of the staff that pump is closed and he is unable to fill fuel.

I can see that all pumps is on but after my humble request he strongly refused to fill and said that i have right to close pump at 11:00 pm, he switched off all pumps before me, i want to know that what is the timing of ioc pumps all across india and what action i could take as i have suffered to pull my bike 2 km without fuel.

Petrol pump details is as below:
Anand petroleum
Dealer: priyaben hardipsinh rana
Utran, surat, 394105

Please take me to the right way in this query as soon as possible.

Looking forward for your answer...

Vishal gajera
+91 [protected]

Sent from my iphone