Indian Oil Corporation [IOC] — not providing the complaint register

Almost There

from Morinda, Punjab

Address:

NH 72, Chakarata Rd, Kehri Gaon, Prem Nagar, Sudhowala, Uttarakhand, Dehradun, Uttarakhand, 248007

Date - 13th October 2019
Contact - [protected]
Email- [protected]@gmail.com

Gas Station Name- Indian Oil Pertol Pump Adarsh filling station

Gas Station Address -NH 72, Chakarata Rd, Kehri Gaon, Prem Nagar, Sudhowala, Uttarakhand

So i asked the guy who was working in the gas station to fill the air in my Vehicle. He bluntly refused. I asked him to bring the Complaint Register which he said it's in the office.So i went to the office and i asked the manager/owner who was in the office to provide me the Complaint Register. The owner asked me the problem and i told him that your worker isn't filling air in my vehicle by stating there is an issue with the Air Pressure.
The Manager bluntly refused to provide me the register stating that they don't have one. This is a very disgraceful act being a customer and they are refusing to provide the Complaint Register. I want you to take serious actions against them otherwise i being a lawyer would have to sue them for such disrespectful act.
I have provided the pic of the gas station and of the owner with it.
Thank you.

+2 photos

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Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Comments

chandramala1

from Bengaluru, Karnataka

Dear Sir,
Pls update my new mobile no. [protected] for online booking because my previous mobile no. has lost. my LPG Id is[protected] and Cosumer no. is CX18432000. Name of Chandra Mala. Distributor name - M/s Sarasawati Enterprises (Code-177189)

Shah Atul G

from Mumbai, Maharashtra

Myself A G.Shah booked new gas connection vide invoice no 1487 on 04/10/2019 from M/S Shree nrusinnh krupa gas agency, Vadodara. Today eight days lapsed but said distributor did not provide gas connection. Moreover said distributor is forcebally selling items like lighter, gas can, hose etc. We are in trouble due to non-delivery of new gas.