Indian Oil Corporation [IOC] — payment done twice but no reply

Dharmendra Kumar.R

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600084

Payment done online on 18012019 but gas got delivery next day... but still payment is not credited to Gas agency... Gas agency wants me to make cash payment by today to close their month end process but i have made online payment which is successfully credited. I have confirmation message once i have done the payment... Now I made payment to gas agency also... For one gas cylinder I made two payments...
This is confirmation receipt for your online payment of Rs 699.5, against refill booking ref no.242634 for consumer. no.34107.
UPI[protected]
with SR no. 1-[protected]

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Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.