Indian Oil Corporation [IOC] — poor cylinder delivery complaint

Address:

Bhopal, Madhya Pradesh

I am customer (Consumer #[protected] of indane gas our dealer/ supplier of gas cylindeer is sb gas agencey at marwari road bhopal (Madhya pradesh). This is regular feature of the agency
(1) whenever we try to call either they do not pick the telephone it will ringing continuously or for long time it is engaged. It was noticed personally at times when we visit the agency, they just keep the phone off the hook. It is very difficult to get the number.
(2) after making the booking on 08/09/2017 booking no 618608 i did not get cylinder at my home now i call to agency they did not pick up the phone know i am getting trouble.

This is my request kindly take strict action against the agency, streamline the delivery procedure as per government guidelines and revert back.