[Resolved] Indian Oil Corporation [IOC] — Price paid using my card | |||||
Just last week i used my bob visa card in a ioc petrol bunk to put diesel for rs. 1500/- for my car. I got the swiping machine bill for rs. 1500/-. When i came back to my home i received a sms from the bank telling that they have debited rs. 1542.75/- from my account. (Rs.1542.75 is debited to a/c...2174 on[protected]:21:30 (Clear bal rs. Xxxxxxx) at pos. Tollfree [protected] [protected] (6am-10pm) immediately i verified the bill i received from the petrol bunk to confirm the amount but it is given only for rs. 1500/-. So immediately i rushed to the petrol bunk to enquire about the extra rs. 42.75/- detected from my account. The bunk people said very firmly that the extra amount is detected by the bank as commission for using card. So immediately i went to bank to enquire about the matter. They told that the amount is detected by the bunk people and not even one rupee comes to bank. Twice i ran to both ends to find out the person who detected the amount and the reason for it but i did not get the truth. For using my card once to put diesel for just rs. 1500/- they have stolen my money rs. 42.75 without my knowledge and permission. Till today i do not know to whom the money has gone. I need my money back. Was this information helpful? | |||||
May 1, 2017 Complaint marked as Resolved Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Verified Support Mar 31, 2017 Indian Oil Corporation [IOC] Customer Care's response Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].
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