[Resolved] Indian Oil Corporation [IOC] — Refund not yet initiated

drrmohan09

from Jugsalai, Jharkhand

Address:	Faridabad, Haryana, 121003
Website:	indane.co.in

Sir
Vide my complaint nos. Srn no.2612426, 2608871, 2608921, 2619376, 2641508, 2642908 and2660254 applied for new connection from aarti flames n160324103828394391757 paying online rs.2145 on 28/03/16-cancelled as agency refused as greenfields colony not their service area - got new connection from rama indane on cash payment vide lpg id [protected].. As my payment gateway was direct to indane - refund not yet initiated.-called msgd details on mob [protected] no response plz refund amount to my a/c no.-[protected] ifsc - hdfc0000756 called no.[protected] assured refund in 3 days, but sorry for indianoil-bad services refund required act properly and efficiently.. Dont take too much time refund should be initiated once cancelled

Was this information helpful?

No (0)

Yes (0)

Aug 5, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2016

Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .