Indian Oil Corporation [IOC] — refused fuel payment by debit card

Address:

Hind Filling Satation, Sadulshahar,Distt- Sri Ganganagar, Rajasthan-335062

Dear sir/madam,
Please see attached picture of manual bill for your reference
Date - 8-sept-2020
Location - hind filling satation, sadulshahar, distt - sri ganganagar, rajasthan-335062

It has been observed and faced at hind filling station, that duty boys at filling station are not accepting payment through any of online mode including debit/credit card, phonepay and paytm etc.

I requested them to disclose the reason of not allow customers to use card or any other means for payment but they simply told me that owner of pump has instructed them to get cash payment only.

I would like to bring in your kind attention that many customers were returned without getting fuel due to non-availability of cash in their pocket or they were interested to use card payment. But station staff were not keen to give satisfactory response.

As a shore holder of ioc, i was very disappointed and expressing my view on this matter.

If all ioc station owner will start behaving like this no wonder we will not have expected number of customers just because of payment method.

I request you to take necessary actions and short out this issue by sending a circular to all stations to use digital payment.

Best regards,

Inderjeet singh
Mob[protected]