Indian Oil Corporation [IOC] — Regarding delivery of lpg cylinders

Address:	Solan, Himachal Pradesh, 17212
Website:	www.indane.co.in

I haved booked a indane lpg gas cylinder on[protected] with a valid booking number but the cylinder has not been delievered till date. Customer care executive told me that your complaint will be resolved within 48 hours. When i called him again after the completion of 48 hours. Now he is saying that we calculate 48 hours based on working hours i. E. Total working hours:8 so total time taken to solve the complaint would be 8 x 6 =48 hours. Is this the case or he is lieing. Please help me asap.