Indian Oil Corporation [IOC] — unethical behavior by the distributor

Sreekumarpillai

from Kollam, Kerala

Address:

690526

Due to untoward attitude from the distributor, i cancelled my indane gas connection on 11.2.19. Since my booking for gas was existing (Booked on 11.12.18) they were not in a position to cancel the connection. So they have created a cash memo [protected] for rs. 659/- for booking no 901204 stating that cylinder shall be delivered shortly. After some time i got another message stating that your cylinder is delivered with cash memo no. [protected]. We did not receive the cylinder. I do not know how they have delivered the cylinder since i already returned both the cylinders before receiving the message. Please ensure delivery of gas cylinder or the amount i paid.

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Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Feb 13, 2019

Updated by Sreekumarpillai my ID is[protected] and consumer No.13710. The Distributor is Omkaram Indane aservices (No.127440)

Feb 17, 2019

Updated by Sreekumarpillai While issuing the TV they have returned Rs. 1000/- to me saying that it includes the refill booked by me on 11.12.18. But I have to get Rs. 800/- towards Deposit on 1st cylinder Rs, 300/-, 2nd cylinder Rs. 450 and PR Rs. 50/=. I paid Rs. 806/= from my debit card for the refill booked on 11.12..2018. They also told me that while linking aadhar No. with account No. IOC has deposited Rs. 450/= into my account. But verifying the passbook not seen any such deposit. Please do needful and clarify.