Indian Oil Corporation [IOC] — Vaishali Filling point,Vaishali, Ghaziabad

I have been a loyal customer for years with Vaishali filling point in Vaishali, Ghaziabad, UTTAR PRADESH. I had a recent visit to the same where I saw some unethical practices being followed. Specifically where they have a puncture station. I saw almost all the people were asked to put a mushroom type puncture which costs 4 times the regular puncture. It was indeed shocking to witness such hefty amount charged irrespective of how big or small the puncture was. I did also witness negligence from the management and the owners regarding the same. I have been forced to make this complaint by my recent horrific experience with Vaishali Filling point. I hope a correct and appropriate way to address the above grievance will be suggested