Indian Oil Corporation — Less Filling of Petrol, Refusal to provide Complaint Book, Harassment at Filling Station

Today, 19th July 2015, at about 1.00 PM, I went to Sharma Filling Station, Near Shri Ram Sharnam, Kitchlu Nagar, Ludhiana, (Punjab) to purchase Petrol for my I-10 Car for Rs. 500/=. The salesman, Raja Babu, at this Pump started filling petrol in my car. I noticed that petrol was continuously leaking drop by drop thru the nozzle & was getting wasted/falling on the floor. I brought this fact to the notice of the said salesman who just ignored my words and continued sipping his cup of tea and eating biscuits. Approximately 100-120 ML petrol was wasted during this process. After having filled petrol for Rs. 500/= the said salesman demanded Rs. 500/= from me. I objected and expressed my grievances to all the salesmen available there. I requested them to provide me COMPLAINT BOOK and I wished to bring this fact in writing to the higher officials. About four Salesmen and one accountant, Sandeep Kumar, refused to provide me COMPLAINT BOOK. One salesman, aged about 30-35 years, who refused to disclose his name, threatened me with the words : "JAB FAMILY KE SAATH TRAVEL KARTE HAIN TO AISE JANJAT MEIN NAHI PADNA CHAHIYA, Paise do aur jao." I telephonically approached Sh. Ajinder Singh, Sales Officer, (M[protected] who very patiently attended to me over phone and assured me to resolve this issue. I got badly harassed with the way I was attended to at this Filling Station. Hoping for a justice and fair dealing. S K Babbar [protected]