[Resolved] Indian Oil Petrol Pump — Not accepting debit cards to give fuel
V
vinay0526
from Kishangarh, Rajasthan
Address:
396155
Website:
indianoil.co.in
The pump located on bhilad sarigam main road refused to accept debit card to give fuel for rs 300 and told that pos machine is not working this has happened for many times and every time they refuse to accept card forcing customers to use cash which is so inconvenient in this phase of demonitization. It was disgusting when i was refused for the fourth time in 2 consecutive weeks, i complained to the manager and very arrogantly he told that i as a customer am unlucky that the machine is not working and if i wanted to complain i should go to the bank. I asked him to provide his suggestion booklet available at all pumps but he refused to give and threatened me. Now i felt helpless and disgusted. I feel that filling station must provide cashless methods of payment round the clock as a moral responsibility towards cashless india. I strongly request to take appropriate action
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Jan 29, 2017
Complaint marked as Resolved
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2016
Indian Oil Corporation [IOC] Customer Care's response Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].
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