[Resolved]  Indian Overseas Bank — Amount has been charged by petrol bunk using debit card

Dear sir,

After the demonetization government of india is making advertisement and awareness for usage of debit card, where as the bank has been charged 2.87 % for making transaction in petrol bunks. While discussed with this in iob they have told petrol bunk is only collecting charges, but while discussed with petrol bunk people they said bank has been charged us. At last consumer we are fooled.

I had filled petrol in ioc & hp bunks they have charged rs. 25.88 for filling rs. 900 for petrol (Transaction detail 4864102m vid6774), in another hp bunk for rs 500 they have charged me rs. 14.37 (Transaction detail[protected] vid5537). It comes around 2.87 %. Earlier also they have charged rs 11.50 for every time i used to fill rs 300 petrol. But for 3 - 4 transactions they have refunded that rs 11.50. Later no refund has not been done.

Regarding this thing i have made call to iob toll free number and regional office and spoke with officials, but they were telling the same story that petroleum people are doing. Then there in no usage in demonetization and why government is insisting us to use the debit card in all places.

If it is any hidden charges there is no usage in debit card provided by bank. There are so many small and big retails didn't charge any amount for debit cards, then why this giant petroleum companies are doing, is this thing known by government officials or they ignore these kind of things from giant people.

If it is so.. Kindly give more atm transactions to withdraw the cash from atms.

At last these things will be a worries for only middle level people like us. Not for high level people.

I am eagerly waiting for the reply from bank side.

And i will get the refund for the amount has been charged by the bank.

Kindly do the needful.

Regards

G. Saravanan
[protected].
Iob ashok nagar
[protected].