Indian Overseas Bank — didn't resolve my account to normal state

Address:

Krishna, Andhra Pradesh, 521323

Iob moturu branch, andhra pradesh,
They didn't give proper information and not responded from 1 year, even they resolve within 2 days it goes back and not working properly.
Currently my account & atm is not working.
They didn't activate my netbanking too
They are saying it works it works but not work for long,
I contact customer care also, even they also not listen my words,
: you have to change attitude of persons in customer care and at branch
They are soo lazy