Indian Overseas Bank — Education loan delay

Sir Im Ezhavendhan now im pursing B.E Mechanical Engineering third year . for my studies i have made a loan request in Indian overseas Bank(chennampatti ifsc code IOBA001020) at my first year of college (august 13/2019) on vidhya lakshmi portal itself and i didnt get any sanction till now amd also i didnt get any proper reason for approval pending, kindly take hopefull actions my phone number is [protected] and also my application id is 580254 also student id is 1236401