Indian Overseas Bank — Have got worst experience in closing jewel loan.Wasted 2 days because of their improper response.

Address:

Big St, Mainckam Colony, Pattukkottai, Tamil Nadu 614602, India

I have got ed loan from IOB paganeri branch and im having account in Pattukkottai branch also which had jewel loan.The managers are playing with time i should say. because of the overdue in my ed loan all my IOB accounts got freezed and i paid the overdue till last month but didnt proceeded with unfreezing.When i reached them for closing jewel loan they didnt closed it because of freeze status.I even paid that overdue amount in advance but still for the confirmation alone i waited and i spent and wasted 2 days of time which affected my work as Testing engineer.Im also answerable to an organisation if i make a delay.The managers are literally playing with the time without any proper response.They are making us wait for even so long.After so many pings and update request they are asking us to reach after lunch or evening or next day.This is very pathetic since they are treating an educated people like this means what is the condition for even uneducated people.Banks are meant for customers and i really understand the crowd and their work.but nobody can take someone's time with lame reasons.This incident happened today(03/11/2022).The manager in pattukkottai is P SURESH KUMAR.The manager in Paganeri is KUNAL.Please take the necesary actions as i could take up this two days waste of time.