[Resolved]  Indian Overseas Bank — IMPS transaction unsuccessful, debited amount is not refunded yet

Account Holder Name: Sucheta Mondal
Account Number: [protected]
Type of Account: Savings
Branch: Indian Overseas Bank, Salt Lake City branch, Kolkata700064
IFSC code: IOBA0000893

Complaint: Transferred an amount of Rs. 20000/- to another Indian bank account via IMPS service. While transferring, the transaction was timed out. But the money of Rs. 20000/- was debited from the account ([protected]). and it was not credited to the beneficiary also.

Transaction Narration: TRTR/[protected]/IMPS/[protected]:09

I am in urgent financial need. Kindly refund the money to the IOB account as soon as possible. Also attached is the debited status of the transaction.

Thanks,
Sucheta Mondal
WestBengal,
India