Indian Overseas Bank — locker repair charges

Address:

Faridabad, Haryana, 121002

Hello,

This is regarding the charges (Rs. 700/-) i bear a couple of days when the lock of a locker owned by me got stuck. After unsucessful multiple tries, bank staff called up engineer from godrej to fix the issue. He initially asked to pay rs. 1400/- as the charges which bank clearly refused to pay by saying it is customer responsibility but i think it's not true. At the end after arguments with bank staff including branch manager, i paid the charges from my pocket. Request you to have a look into this.

I can provide the bank account details when asked.