Indian Overseas Bank — neft inward on 14/01/2019

Address:

Kanchipuram, Tamil Nadu, 631502

Dear sir/madam,
Please let me know the status of neft inward to my account no. [protected] on 14th jan 2019. The sender bank confirmed that the txn has been settled on the same day. The utr no is idibp[protected]. I recd poor response from the branch. I request you to kindly credit the amount to my sb as soon as possible. The confusion was becoz the shifted branch's salai street old ifsc number which was not updated at the time of sending neft.
I request you to kindly do the needful.
Regards
Kumari