Indian Overseas Bank — not respond for closing account

Address:625007

I lost my FD bond and I want to close that account in Madurai iob. Assistant manager and deposit section lady were not treat me like a customer...thay not at all given a detail for closing account ... most worst experience that never seen in my life... assistant manager (Vijaya) can handle my issue but she s not willing to work... she said me that wait I will call u... but she went out without informed ... I wait there for more than 1hour... another lady talked me rude ... first teach them how to give basic respect to customers..
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I just made on transaction of amount to my other bank account for office purpose ...on 12.01.18 amount of 100000/- (one lac rupees only)..this is my reference SMS towards it..Your fund transfer for Rs. 100000.00 on 12-01-18 is timed out. Please check with your bank(IMPS Ref no.[protected]., I have attached screenshots for further
Network issues for ATM I can't withdraw my in ATM

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    Indian Overseas Bank Address
    763 Anna Salai, Chennai, Tamil Nadu, India - 600002
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