Indian Overseas Bank — not returning my money

Indian Overseas Bank — not returning my money

S Som619 from Bengaluru, Karnataka

Worst bank i have ever seen, 3 times online transaction failed within 15days and no return of money. Lodged complain, they provided complain id il241214 on 24th dec 2017, but no progress since then, every time i call customer care of iob [protected] they asked me to call their department in morning ([protected]/[protected]) but no one ever answered from those numbers. I have tried at least once every single day for past 3 weeks. Was this information helpful? No (0) Yes (0)
Indian Overseas Bank customer support has been notified about the posted complaint.
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shasaf

I have remitted the EB bill amount Rs. 685, through my IOB online banking on 13.01.2018. But I received one mail from tneb stating that the amount was not received. And instruct me to remit again to avoid disconnection. I have attached two snapshot, one is the e mail received from EB and another one the debit page of my online transaction.