[Resolved] Indian Overseas Bank — POS Refund not credited to my account.

ark061094

from Delhi, Delhi

Address:	Kanyakumari, Tamil Nadu, 620701
Website:	www.iob.in

My account details: Name SELVA GOPI C
Acc no. [protected]
Indian Overseas Bank
South thamaraikulam Branch
Kanyakumari
Mobile Number:[protected]
I have done a online transaction(citruspay) for Rs.440 on 29/11/2016. But Citrus wallet again refunded me the amount. Still now I don't got refund in my bank account. They told contact bank with the ARN number 74332746336633589288955. Please check the same and refund my amount soon.

Was this information helpful?

No (0)

Yes (0)

Jan 22, 2017

Complaint marked as Resolved

IOB has refunded my money the moment after I made a complaint in twitter.

Indian Overseas Bank customer support has been notified about the posted complaint.

Jan 02, 2017

Updated by ark061094 Refund details from citrus wallet.

Jan 02, 2017

Updated by ark061094 Mail sent from citrus wallet.
Hi Rajendra,

Thank you for contacting Citrus!

We would like to inform you that the refund for an amount Rs 440 has been processed against the transaction CTX[protected] towards debit Card ending with # 0037 on 31.11.2016.

We request you to contact to the bank's Debit card customer care department with the provided ARN "74332746336633589288955".

If you have contacted to respective bank's Debit card customer care department with the provided ARN and still amount is not reflect into your respective bank account then send us account statement of respective account in PDF format from 01.11.2016 to till date. So we will check and assist you.