Indian Overseas Bank — refund amount not received from amazon (online shopping)

Address:

Pondicherry, Puducherry

Hi sir/madam,

My name is balaji. S
Pls look into following mail and do the needful.

Your amazon.in order #[protected]
Amazon.in
Jan 3, 2019, 11:25 pm (4 days ago)
To ' [protected]@gmail.com"

Hello balaji s,

I am sorry to know that you're unable to find the refund for the order #[protected].

I’ve checked the details and can confirm that the refund has been successfully processed on december 19, 2018.

Here is the refund reference number:[protected]

The amount should reflect in your bank account statement or credit card statement after december 19, 2018+ 5 business days.

I request you to check your bank account statement between the dates refund date - december 19, 2018+ 5 business days and you will be able to locate the refund.

If you still don't see your refund, please contact your bank customer service and dispute the transaction as 'refund not processed'. The bank will see a pending refund and will follow the path back to our payment processor to locate the refund.