Indian Railway Catering & Tourism Corporation [IRCTC] — 17310 water bottle mrp 15, train catering people charged 20

Address:Bangalore, Karnataka, 560083

I took a kinley water bottle on train 17310 departed from vasco on 12th march 2018, which mrp is written ₹15 but railway people charged me 20₹ saying that this is the cost. If want to buy then buy. I think this should not be happen, they are charging excess amount just because people need have no other option and even that train was late on that day, so these is compelete fraud . I Request you to kindly take strict action against . Even a cup of tea costs me ₹10
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Mar 10, 2018
gpsk77044's response
I have not refund amount detail below
1-transaction id [protected] cancel id [protected]date 1-3-2018 amount 280

2- transaction id [protected] cancel id [protected] date 1-3-2018 amount 275
Complaint comments 

Comments

I have cancelled the booked ticket on 3rd of march 2018 but refund amount is not reflected yet in my account, please do need full.
details are as below:
Transaction id: [protected]
Cancellation/Refund ID: [protected]

I have not refund amount detail below
1-transaction id [protected] cancel id [protected]date 1-3-2018 amount 280

2- transaction id [protected] cancel id [protected] date 1-3-2018 amount 275
No seat available .Transaction dropped, But my amount was debited from my account. what should i do
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