Indian Railway Catering & Tourism Corporation [IRCTC] — Ac is not working

Address:	500082
Website:	Irctc.co.in

Dear Sir,

I am very much dishearted and not at all satisfied by the service you have provided me during my journey from kachiguda to tirupathi on date 27 and 28th in venkatadri express pertaining train number 12797 coach number B3.

The following are complaints:

1. Ac is not working well.

2. Toilets are not at all clean

3. Complaint was given to train attendee but, Ac technicia refused to solve the issue. Why?

4. No helpline numbers were available on any of the wall of train. Why?

5. From the help of ticket I have got numbers tried following numbers and no one picked up the phone. Why?

[protected]/011, 39340000,[protected]

Informed to Tc also about these issues but of no use.

Now I am asking you with due respect to where are the service against my ticket ?

When you can't provide service you are not authorised to charge for it.

I want my money to be refunded.

Worst service ever.

Thanks,
Bharath
Passenger
Contact_[protected].