Indian Railway Catering & Tourism Corporation [IRCTC] — amount being deducted from account but ticket not been booked

Address:sudama bhawan, pandey colony, alahdadpur, Gorakhpur, Uttar Pradesh, 273001

I booked a train ticket in 15004 (Chauri chaura express) on 14.03.2020.
However, it shows "pending from bank end" till now. I have used internet banking to pay. Status is not still clear, so i can not book another ticket.
Booking transaction id - [protected]
Reservation id - [protected]

Internet banking transaction id - [protected]
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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