Indian Railway Catering & Tourism Corporation [IRCTC] — amount

I had booked railway ticket but after that had cancelled the ticket and the problem is that in my railway account it's showing that money has been refunded but it had not been credited to my account so please check it..
And refund my money as soon as possible..

Account no- [protected]
Date of transaction- 6 march 2018
Refund ID - [protected]
Transaction ID- [protected]
Bank name- zaakpay pg
amount-1395
The above details is as per it showing in my railway account
So please kindly help me to resolve al this problem
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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460 amount has been deducted from my account on 12th March 2018 during irctc tatkal reservation. i received the message of deducting balance but the reservation was not done.
deducted money is not refunded yet.
transaction detail - POS IRCTC 85505
at IRCTC txn#[protected]

Against transaction number [protected] and [protected] failed two times and money deducted from bank. PNR number not generate and tickets is not booked. 10 days over still money not get into my bank. Total amount in single transaction is Rs.140/- . In both transaction total amount Rs. 260/-
Kindly help to get my money back.

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