[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — amount deducted from account but showing ticket payment pending from bank end and ticket also not booked

I have booked an online ticket from irctc next generation eticketing system and paid from my husband's debit card, amount paid through the bank as i got a message from bank but when i saw booking status it is showing the "payment is pending from bank end".
The page does not show any tickt details, it seems that my tickt did not get booked. What i should do to get get my ticket booked or get my money returned?
My journey date is 31 st december 2019

Pnr number :
Reservation id: [protected]
Train no./name: 20802 / magadh express
Ticket type: e-ticket
From: new delhi (Ndls) 31 dec 2019
To: allahabad jn (Ald) 01 jan 2020 00:00 hrs
Booking date: 11 nov 2019
Vikalp status: no
Boarding station: new delhi (Ndls)
Date of boarding: 31 dec 2019 00:00 hrs
Quota: generalclass: sl
Ticket charge: 393.19convenience fee: 17.7
Bank name: credit cards/ debit cards / upi (Powered by irctc)