Indian Railway Catering & Tourism Corporation [Irctc] — booked 3ac pnr [protected] but got sleeper tickets new pnr [protected]

 
1 Review
LIG 9, 2nd Floor, M V P colony, Near Sivalayam, Visakhapatnam - 530017, SHIVALAYAN STREET, Visakhapatnam, Andhra Pradesh, India
 pkushalrao on Aug 19, 2019
Hi Team,

We have booked 3rd AC from VM to VSKP for 14th Aug'19 PNR Number : [protected] amd i paid amount Rs 3795/- but Sleeper tickets are allocated with new PNR number [protected] and as per sleeper class my charges suppose to be Rs 1425/- so i need to get the refund of Rs 2370/-, I have sent confirmation SMS from IRCT as a proof

In this regard i have raised three Tickets
Ticket Id:-4758329
Ticket Id:-4754654

But my issue is not respolved and sending repolay messare with is not relavent to my issue, i tried IRCTC call center number also several times but there is no propoer responce

Need justification

Regards,

Kushal

booked 3ac pnr 4461056322 but got sleeper tickets new pnr 4609057190

Complaint Status


[Aug 20, 2019] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    3%
    Complaints
    8127
    Pending
    0
    Resolved
    237
    phone
    +91 44 2530 0000
    location
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    Indian Railway Catering & Tourism Corporation [Irctc] - booked 3ac pnr 4461056322 but got sleeper tickets new pnr 4609057190