Indian Railway Catering & Tourism Corporation [IRCTC] — booked 4 tickets, money deducted but status shows pending from bank side.

Address:North 24 Parganas, West Bengal, 700110

Train no./name: 15048 / purvanchal exp
From: jasidih jn (Jsme) 22 dec 2019
To: kolkata (Koaa) 23 dec 2019
Booking date: 08 nov 2019
Boarding station: jasidih jn (Jsme)
Date of boarding: 22 dec 2019
This the train i booked for 4 people. Paid rs.764, the money was deducted but my tickets were not booked. The status shows that payment is pending form the bank end. The transanc no. Is [protected].
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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