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Indian Railway Catering & Tourism Corporation [IRCTC] — cancel the tdr filed mistakenly

Kindly cancel the tdr filed by mistakenly, pnr: [protected], reference no.: [protected], date :[protected].
While checking irctc mobile app, app got hanged and due to problem with the touch screen and internet probably tdr was filed wrongly. Kindly cancel the tdr request.
I have mailed for cancelling the request to [protected]@irctc.co.in but there is no such positive response from the customer care.

Complaint Status


[May 11, 2019] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    12%
    Complaints
    8598
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    Resolved
    1043
    phone
    +91 44 2530 0000
    location
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India