[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — cancellation of flight ticket

Website:airirctc.co.in

The telephone number which has been provided is never reachable and is always busy. You are asked to type all the ivr response and then wait for the customer representative to come on line. And then after two minutes they inform you that all the executives are busy and you have to call again later.

I have tried calling them more than 10 times but to no avail. I had also sent mail, but have received reply only once. After that i have sent three mail asking to update on the cancellation of the flight tickets but have not receieved any response so far.
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Jan 9, 2018
Complaint marked as Resolved 
have received mail from them that the refund is in process and would reflect within 5 to 7 days time. Hence resolved.However I would still report that their phone is not working and they take a long time to resolve the complaints.
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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