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Indian Railway Catering & Tourism Corporation [IRCTC] — cancellation refund

I had booked a ticket through irctc e-ticketing service in the train no.12503, agtl humsafar for journey from howrah to guwahati on 03.03.2018. Exp schedule of the train to leave bnc at 10-15 hrs on 02.03.2018 is rescheduled to leave bnc at 01.00 hrs on 03.03.2018. Accordingly, i cancelled my booking due to late departure of the train. But i am being refunded rs.1660 instead of rs.2215, the booking fare.

Complaint Status


[Mar 02, 2018] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Customer satisfaction rating
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India