[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — Cancellation refund pending

Hi,
I cancelled my ticket which was booked on January 4 2022. Didn't get refund yet. I wrote to their customer care twice- thrice. Every time they are making excuses and says they have given credit instructions. And every time a new ticket is creadted. No refund. Last email from them was saying due to some technical issues, the payment is delayed. This happens every time when it is about a refund. Previously also I had bitter experience with IRCTC for my refund. They do lot of timepass making excuses. Mainly the last email will be saying technical issues. Last time also it took more than a week to get the refund. And I got my refund after registering a complaint here.

PNR: [protected].
Transaction ID: [protected]
IRCTC username: VimalRatnakaran.

Please help me get the refund
Thank you.
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Apr 7, 2022
Complaint marked as Resolved 
Yes I got the refund. Thank you very much consumer complaints team
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jan 09, 2022
Updated by R Vimal
Not yet resolved. No refund yet
Jan 09, 2022
Updated by R Vimal
I don't understand why there is no strict action against these people!! Every time they delay refund. And the reason, always is technical issue. Using people's money for their needs. And returning it when they feel like...
Very pathetic service. No strict action against these people is very strange
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