Indian Railway Catering & Tourism Corporation [IRCTC] — cancelled ticket refund not credited in account

Website:www.irctc.co.in

Hi,
I have cancelled my 3 tickets but amount not credited in my account. Its showing sent to bank from 13 days.
Please see the cancelled tickets details for your reference.

1- tuesday23jun 2020cancelled
Transaction id: [protected]pnr: [protected]
Train no./name: 14257 / k v exptransaction date: 23 mar 2020
Rae bareli jn (Rbl) new delhi (Ndls) refund status: sent_to_bank
Cancellation/refund id: [protected]bank name: credit & debit cards / net banking / wallet / upi (Powered by hdfc)
Booking amount: 1855.4refund amount: 1440.0

2- wednesday24jun 2020cancelled
Transaction id: [protected]pnr: [protected]
Train no./name: 12445 / uttar s krantitransaction date: 23 mar 2020
New delhi (Ndls) shmata vd katra (Svdk) refund status: sent_to_bank
Cancellation/refund id: [protected]bank name: credit & debit cards / net banking / wallet / upi (Powered by hdfc)
Booking amount: 4197.36refund amount: 1700.0

3-sunday28jun 2020cancelled
Transaction id: [protected]pnr: [protected]
Train no./name: 12920 / malwa expresstransaction date: 23 mar 2020
Shmata vd katra (Svdk) new delhi (Ndls) refund status: sent_to_bank
Cancellation/refund id: [protected]bank name: credit & debit cards / net banking / wallet / upi (Powered by hdfc)
Booking amount: 4197.36refund amount: 1700.0
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

I did not get refund in my bank account. The ticket was automatically cancelled on 27 March, 2020. The refund status is showing: SENT_TO_BANK. But I did not get the refund. Please solve my problem as soon as possible.

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