Indian Railway Catering & Tourism Corporation [Irctc] — change in email

3 Reviews
 Shruti Shubham Agrawal on May 18, 2019
Name - praveen kumar irctc user id - praveen123 i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected] my original correct id is praveenshastri1994kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself... Please it's a request......

Complaint Status

[May 18, 2019] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0


Dear sir,
I booked train tickets on 20 May 2019 in tatkal quota but tickets was not booked Transactions Failed but my money Rs 880.98 was deducted from my account . I think that irctc automatically refund money
Date of booking[protected]
Transaction I'd :- [protected] and [protected]

Please let me know the reason for not crediting the refund amount from irctc.
Below are my details.
PNR Number - [protected]
IRCTC Transaction ID - [protected]
Refund processing date:10-May-2019
Refund amount:485.0
Refund reference no:ZP584fb127667a9
Payment Option used : Credit & Debit cards / Net Banking / Wallet (Powered by Zaakpay)

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    Indian Railway Catering & Tourism Corporation [Irctc] - change in email