Indian Railway Catering & Tourism Corporation [IRCTC] — complaint regarding defamatory and unlawful activities of staff member of irctc caterer at tundla railway station.

Address:

New Delhi, Delhi

To,
General manager
Indian railway
Delhi

Sir,

The complainant is a indian railway passenger having traveling in gomti express from delhi to etawah on 19/07/2017 and having pnr no.[protected]. It is submitted that during the stoppage of the said train at tundla station the complainant was in need of some food material and hence he asked for a buiskit to a irctc canteen/shop which is situated at extremely west side of platform on which the said train was halted. The complainant was demanded rs 35 instead of print rate rs 30 of the said food item by the said caterer. Shockingly the caterer exchanged abusive languages and threatened the complainant on complainant's argument over the unlawful practice regarding hiked price food items of said catanteen. It is most humbly submitted that the aforementioned unlawful criminal activities of said caterer is highly derogatory and humiliating. Due to short of time the complainant could made complaint to the railways authority of the said railway station. I have complained regarding this matter to your email address but no action taken yet.

It is most respectively prayed that the aforementioned unlawful and condemnable criminal acts of said caterer should be taken into cognizance and the appropriate action should be taken against the said accused as soon as possible so that the complainant should not be constrained to take further legal action.

Thankyou
Rahul maurya
Advocate
X-39a, civil wing, tishazari courts,
Delhi-54
[protected]