Indian Railway Catering & Tourism Corporation [IRCTC] — CR registered but refund not recieved

Address:	Ballia, Uttar Pradesh, 221712
Website:	www.consumercomplaints.in

Hi support team,
I have booked a tatkal ticket from rsr
To szm for Saryu Yamuna express (train no. 14649) on 13th oct,
2016 and date of journey was 14th oct, 2016.
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status is turned to cr registered, but the
Amount is not refunded yet.
Please let me know what i
Can do further or else you can drop a mail to [protected]@gmail.com
Ticket details:
Do transaction :- 13th oct, 2016
Pnr number :- [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 14-oct-2016
Tdr status: cr registered
Transaction id: [protected]

Warm regards,
Rashid