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Indian Railway Catering & Tourism Corporation [IRCTC] — food

Pnr [protected] coach b2 (3a) seat number 10, 11, 13 and 14.
We have ordered three plate vegetarian food. It was stated that each plate will be served with four chapati, rice, dal and vegetable of paneer mixed peas. After getting three plates of food, we paid rs.360. It was surprising that only two chapaties were served instead of four, besides, some rice, one piece of paneer without peas also served. Quality of food was not good. On being asked repeatedly, no complaint book was provided.
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Complaint Status


[Jan 31, 2019] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC]
    Customer Care Service
    Customer satisfaction rating
    18%
    Complaints
    9821
    Pending
    0
    Resolved
    1726
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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