Indian Railway Catering & Tourism Corporation [IRCTC] — Funds deducted for a failed transaction

Address:560037
Website:IRCTC

Dear Sir/madam,
I tried to book a ticket from lucknow(lko) to yesvantpur junction (ypr) in the reservation timing at 23:00 under sleeper coach but after proceeding with the payment. the fooloowing message popped up "unable to complete transaction" Despite this funds were deducted from my credit account 3 times. There is no record of this in the Booked history or transactions.
My irctc account username is- A7M8I6T
Date of attemted booking- 21/02/17
Transaction worth- Rs 816*3=2448
IRCTC IRCTC77858.

Please refund my money ASAP.
Thanks
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