Indian Railway Catering & Tourism Corporation [IRCTC] — I am complaining about my refund account

Transaction id:[protected]
Pnr no [protected]
Train no./name:12296 / sangha mitra ex
Cancellation id:[protected]

And

Transaction id:[protected] pnr no [protected] train no./name:12836 / ypr hatia exp
Cancellation id:[protected]

I had cancelled my ticket at 13 jan but still i am waiting for my refundable money and i have urgent to book another but no money in account. So please refund my money as soon as possible.